Last Updated: January 14, 2021
How We Collect Information
The Information We Collect
When you create an account, we will collect your user ID and other similar authentication information and certain personal information such as your name, email address, and other related contact and identifying information. While using the Services, you may be asked to provide other information that we are unable to obtain from third parties but that is required in order for us to provide the Services that you have requested, such as information required by insurance carriers in connection with their making a decision regarding a potential offer of insurance to you.
Whether or not you create an account, we will collect all information that you provide to us as part of your use of the Services. When you use our Services and provide us with information about you, you are authorizing us to collect information about you from third party data sources. In addition to the information that is provided to us by ID.me, this additional information may include information relating to your vehicles and driving history, such as your motor vehicle records, driver’s license status, expiration, class, restrictions, endorsements, accidents, traffic violations, and suspensions, as well as information relating to other drivers of your vehicles, and other details relating to your insurance policies.
As you navigate our Services, we will automatically collect anonymous information about you and your usage of our Services during your visit. This information includes navigational data and web server logs, and may include information such as your IP address, the version of both your browser and operating system, and the URL of the website visited previously. We do not currently support “Do Not Track” settings.
How We Use the Information We Collect
We use the information we collect to provide the Services to you, to respond to your requests for information, and to improve the quality of our Services. If you use our Services to apply for an insurance product, your credit report information may be used in the underwriting or rating of that policy.
We do not sell your personal information to third parties. We will share your personal information with third parties only in the ways that are described in this Privacy Notice.
As part of our Services, we may share your personal information with insurance or reinsurance companies, or their designated administrators, agents or service providers (who may or may not be insurance support organizations). In some cases, the designated agent may be our affiliate (e.g., Semo Insurance Agency, LLC).
We may share your information with other third parties, such as third parties that provide information about you that is required in order to provide the Services to you, or to respond to your requests for information.
We may share your information with our affiliate entities. These entities will only use your information as provided under this Privacy Notice. However, there may be cases where that entity’s use of your information will be subject to a separate privacy notice, and in those cases we will inform you of any transfer prior to our sharing of your information in order to give you an opportunity to review the applicable privacy notice.
We may, from time to time in connection with your use of our services, present you with offers from third parties with whom we have referral arrangements. If you click on such an offer, we may share some of your information with that partner so that they may serve you better. That partner’s use of the information that we or you provide them is subject to the terms and conditions and privacy notices of that partner, and not this Privacy Notice.
We may share your information with third parties as required by law or if we reasonably believe that such action is necessary to comply with applicable laws.
We may share your personal information to protect your safety or the safety of others, investigate fraud, or to any other third party with your prior consent to do so. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified of such change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Technologies such as cookies, tags and scripts may be used by us, our affiliates, and our analytics and service providers. These technologies are used in analyzing trends, administering the website, tracking movements around the website, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies on both an individual and an aggregated basis.
Strictly necessary cookies: These cookies are necessary for our website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but doing so will cause parts of our website to work improperly. These cookies do not store any personally identifiable information.
Performance and analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and to determine how visitors move around our website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our website and will not be able to monitor and improve its performance.
Functional cookies: These cookies enable our website to provide enhanced functionality and personalization, such as remembering choices you make on our website. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
As is true of most websites, we gather certain user usage data automatically and store it in log files (see The Information We Collect , above). We do not link this automatically collected data to other collected information collected.
How We Protect Your Personal Information
We have implemented information security standards designed to protect your data by putting in place physical, technical, and administrative safeguards that are appropriate for the scope of information that we maintain. These safeguards are frequently reviewed and improvements are implemented. Your password is a principal protection of your information. You should at all times maintain a robust password and keep that password secured. We cannot protect the security of your information if you do not maintain the security of your password.
Authorized employees and representatives are permitted to access and use data about you for only for approved business purposes, subject to a requirement that they at all times adhere to applicable laws and our established policies relating to the protection of your data.
As we stated above, your information may be made available to third parties, such as providers of services to us or third parties who offer additional information to us about you in connection with the Services that we provide to you. These third-party service providers have an obligation to maintain the confidentiality of the information, except where disclosure is required by law.
We will retain information we process on your behalf for as long as needed to provide you services or to fulfill the purposes outlined in this Privacy Notice. Further, we will retain your personal information for as long as necessary for the purposes for which the personal information is processed. We may retain personal information for longer periods if such personal information will be processed solely for archiving purposes in the public interest, scientific or historical research purposes, or other statistical purposes.
Our website may include links to other websites that are not operated or controlled by us. If you submit personal information to any of those sites, your information is governed by their privacy policies. We cannot control and are not responsible for the privacy practices or the content of these websites.
We do not knowingly collect information from anyone under the age of 13 or knowingly allow anyone under the age of 13 to register an account with us. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us immediately at our contact information below, and we will delete that information.
Notification of Changes to our Privacy Notice
We will post all changes to this Privacy Notice on our website. We may additionally post these changes in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to change or update this Privacy Notice at any time. If we make any material changes we may notify you by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
We are firmly committed to protecting your privacy. If you have any questions about this Privacy Notice or if you would like to opt-out of data sharing, you may always contact us at 573-996-5001 or at the below mailing address:
5631 Broadway Street
San Antonio, TX 78209